I tried to download an app from my android playstore but the
error report that kept coming was “no connection, try again”. I tried all I
could to fix it but to no avail. I changed apn settings a couple of times but
nothing happened. I changed to another network provider, still nothing
happened. But after a couple of researches, I came across different posts that
helped to an extent and then I had to use my head to finish the rest.
Now I will give you a step by step guide on how to fix this
problem on your android phones without having to consult any engineer or
service provider customer care. So easy, but you have to be careful so you
don’t end up rendering your phone useless.
Enough of the story, lets get to work.
METHOD 1
Clear your cache and app data.
To do this, go to the settings option on your phone, the
Apps, all apps, then look for playstore, click on it and look for the clear
cache option, and tap on it, on the dialogue box that appears, click ok. Then
also look for clear data and tap on it. Go back one step and look for google
play services and do the same thing you did to playstore. Look for google
service framework and repeat the same step. You can also clear cache from
recovery mode. To do this, first switch off your phone. Then press the power
button and the volume up button together. When the phone boots into recovery
mode, use your volume down button to navigate to wipe cache and use your
volume-up button to select. It usually takes a couple of seconds. Now reboot
your phone and try using playstore again. If this does not work, then move to
method 2.
METHOD 2
Update playstore.
Sometimes when your version of playstore is too old, it
tends to give you problems. So just delete the version of playstore you have
and get the latest one. If your phone can not download playstore, then you
probably have to download it on a laptop or desktop and transfer to your phone.
Do the same for google play services and google service framework. If this
doesn’t work, then you move to Method 3.
METHOD 3
Wipe your phone.
Before you wipe your phone, it’s advisable that you backup
all your data first. You can check online to see different third party app to
do this for you and it’s very easy. After backing up your data, you can now
wipe your phone. To do this, first switch off your phone. Then press the power
button and the volume up button together. When the phone boots into recovery
mode, use your volume down button to navigate to wipe user data and use the
volume-up button to select. Once this is done, you can now reboot your phone
and try the play store again. If this doesn’t fix the problem, then we move to
method 4.
METHOD 4.
This is the most technical one.
Here you would have to root your phone to get access to some
root folders and their contents. First, you download king root to root your
phone. This is very easy. Once your phone is rooted, download and install Root
Browser. On your first use, it will ask for root permission. Press ok. Now look
for a folder named “etc”, open it and look for a file named “hosts”. Tap the
file and open as text, then in the dialogue box that appears, click on RB Text
Editor. Once the file opens, delete all the contents and insert these
characters.
127.0.0.1
localhost
#127.140.147.135
android clients google.com
Now press the back button and save the file.
Now reboot your phone and this should fix the problem. But
if it doesn’t, then it’s probably because the hosts file has regenerated some
codes by itself. So for me, what I did was to completely delete the file and
recreate it with the codes above and that was how I finally fixed my google
play store connection issues.
I hope this helps. If it does, please don't forget to drop your comment and share the info with your friends. You've got some questions? Or you need some clarifications? Just drop them in the comment box below and I'll reply ASAP